Problem?
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If you're sure you've found a problem, please check it's
not already in the Known Problems
database.
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Now check you're using the latest version.
If a newer version is available this may fix your problem?
If you're using the latest version,
gather the following information:
The Keep-It Version
Operating System & Version
Explorer & Common Control Version
The above information can be found in the
Help/About Keep-It 2000 dialog.
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Please include as
much information as you can when reporting a problem.
Did the problem start after installing new
software? Is the problem reproducible? Does the problem
only happen with certain file types? Is this problem
a 'show-stopper' for you?
The quicker we can reproduce the problem, the quicker we can
fix it. Please be as detailed as possible.
Fixes
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We will make every effort to reproduce and fix the
problem you've discovered.
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continued...
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